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Human Service Agency

123 19th Street NE, Watertown, SD (605) 886-0123

Children and Family Services

Our Children and Family Services Department provides unique counseling to individuals who are in need of individual and family therapy. Our staff are trained in delivering care using a system of care approach. Using this approach, the family identifies individuals they want on their "team" to help them reach their identified goals. In addition to family members and friends, the team may also include court service officers, child protection workers, school personnel or department of corrections agents. Services focus on the strengths of the child and family and can be provided in a setting of client choice: agency, home, school, or public venue. In addition to providing therapy, our clinicians serve as case managers, serving as an advocate for them in the community.

Behaviors suggesting a need for intervention include:
  • Oppositional behavior such as refusal to follow parental direction
  • Isolation or withdrawal from peers and previously enjoyed activities
  • Talking about suicide
  • Legal involvement
  • Increased and intensive explosions in anger
  • Truancy
  • Drop in school performance
  • Family conflicts


Family and Child Services

Mental Health Services

Individual Counseling

Individual Counseling

Clinical social workers and mental health therapists provide confidential individual therapy. This service is for individuals experiencing emotional distress, difficulties in coping with personal situations or for those who wish to better understand themselves and grow personally.

Marriage and Family Counseling

Marriage and Family Counseling

Marital and relationship counseling is available through our Behavioral Health Department. This service provides assistance in helping couples and families solve interpersonal conflicts and improve communication. Family counseling is available either at the Human Service Agency or in the home of the client.

Domestic Violence Group

Domestic Violence

A licensed social worker in our Behavioral Health Department has been trained in the Duluth model to assist individuals who have demonstrated difficulty controlling their anger. This model seeks to eliminate domestic violence through written procedures, policies, and protocols governing intervention and prosecution of criminal domestic assault cases. This group meets weekly for 26 weeks and is court approved for anyone who has been ordered by the court to take an anger management program.

Psychiatric Evaluations/Medication Management

Psychiatric Servcies and Med Management

The Human Service Agency employs a midlevel practitioner and contracts with a board certified Family Psychiatric and Mental Health Nurse Practitioner. Psychiatric evaluations involve a one-on-one clinical interview with a psychiatric mid-level practitioner for the purpose of determining the need for psychotropic medication. Recommendations to therapy or other community resources are often made by the psychiatric staff to help clients reach their ultimate potential for a healthy, happy life. After the evaluation, clients return for medication management sessions to evaluate medication effectiveness and make necessary changes. A Psychiatric Nurse is also available for clients who need to call HSA with any medication questions or request of refills.

Individual and Family Therapy

Family Counseling

Therapists in our Children and Family Service Department are able to meet the youth and family in a location that is convenient for them. Services may be provided in the home, in the school or a mutually agreed upon location. These therapists also stay connected with the other team members to ensure the needs of the youth and family are being met and that all are working toward the same goal.


Crisis line:

Call 605-886-0123 24 Hours/Day

In Sisseton, call 605-698-7688

Counseling Appointments
and Addiction Services:

Call 605-886-0123

Monday-Thursday 8 AM-8 PM, Fridays 8 AM-5PM

In Sisseton, call 605-698-7688

In Milbank, call 605-886-0123

Human Service Agency Mission Statement

The mission of the Human Service Agency is to provide high quality human services that enable people to develop their fullest potential; while maintaining the highest standards of ethical and fiscal responsibility.